Hi,
This is with Reference to Order ID-10375820-Transcend 8Gb MP300 Music Player(8GB300)and Order ID-10375818-Foam Wallet By WalletnBags(3022) total paid Rs 1519/- order placed on 25th December 2012.
This order till date stands undelivered.
Numerous attempts to reach the Customer care Reps at 0135-3051500/0135-6670700 have turned futile.
Mails being sent to abose@timtara.com,cco@timtara.com,go unanswered.
Tickets being opened on the website have some standard answers being sent.
If you would like to raise a seperate query on the same order the feature stands disabled and that gets posted however it is never answered as it does not reach to the right people.
Earlier they informed there was a delay and it would be shipped in a weeks time.
However as weeks turned months it was informed that it would be refunded.
However this number no longer works.
Calls at 9555321321 are a waste of money as they dont pickup calls till 2mns and later they inform that our representatives are busy with other customers and we have made a note of your telephone number and shall reach you .
However this has been going on for several weeks and nobody has ever reached me.
the reps if reached with great difficulty would disconnect the calls.
this stands to be unprofessional behaviour from the Company.
The money till date has not been refunded and niether has any confirmation mail come in to this effective.
Not really sure as to how can a company Like Timtara behave like this and survive in this tough ecommerce business leave alone to generate new customers and have regular business.
This mail is being sent with the objective to have this issue sorted out and have the money refunded.
One does not need to do business with a Company who dont care for the customers.
Sunil.N
22/1 J lingiah Road,
Seshadripuram,
Bangalore 560020.
8904484731
Sunil.nagpal1@gmail.com
This is with Reference to Order ID-10375820-Transcend 8Gb MP300 Music Player(8GB300)and Order ID-10375818-Foam Wallet By WalletnBags(3022) total paid Rs 1519/- order placed on 25th December 2012.
This order till date stands undelivered.
Numerous attempts to reach the Customer care Reps at 0135-3051500/0135-6670700 have turned futile.
Mails being sent to abose@timtara.com,cco@timtara.com,go unanswered.
Tickets being opened on the website have some standard answers being sent.
If you would like to raise a seperate query on the same order the feature stands disabled and that gets posted however it is never answered as it does not reach to the right people.
Earlier they informed there was a delay and it would be shipped in a weeks time.
However as weeks turned months it was informed that it would be refunded.
However this number no longer works.
Calls at 9555321321 are a waste of money as they dont pickup calls till 2mns and later they inform that our representatives are busy with other customers and we have made a note of your telephone number and shall reach you .
However this has been going on for several weeks and nobody has ever reached me.
the reps if reached with great difficulty would disconnect the calls.
this stands to be unprofessional behaviour from the Company.
The money till date has not been refunded and niether has any confirmation mail come in to this effective.
Not really sure as to how can a company Like Timtara behave like this and survive in this tough ecommerce business leave alone to generate new customers and have regular business.
This mail is being sent with the objective to have this issue sorted out and have the money refunded.
One does not need to do business with a Company who dont care for the customers.
Sunil.N
22/1 J lingiah Road,
Seshadripuram,
Bangalore 560020.
8904484731
Sunil.nagpal1@gmail.com