This is regarding my reliance data card connection (9341242300), Last week i got a legal notice from advocate saying. i need to pay Rs 2306.89/- to reliance Communications (attached below gmail).
Feb 12 2014 : I went to the reliance exclusive shop at tippasandra, bangalore (now moved to Jeevan bheema nagar. OPP to bata show room) and submitted the request for disconnection. the executive asked me to clear the pending balance so i paid Rs.1595 and the executive said that request taken care and next month you may pay the balance amount of the last month bill generation. So i paid that too Rs.88 via Reliance online site. but even after the cancellation. the bill generation was not stopped. So, when i went to the same reliance store in tippasandra (now moved to Jeevan bheema nagar. OPP to bata show room), the executive said that the connection re-opened because the customer device is damaged and customer agreed with replacement for zero cost. but i haven't received any call from anyone. the reliance customer care executives are talking very badly with no proper response.
all fake comments added to the system and re-activated my connection. with ending now paying at Rs.2306.89
my reliance cancel request number # 216583859. the next billing cycle amount i have to pay, same paid Rs.88 /-
but they keep on sending bills on every month, i sent many emails to customer care but not getting proper response.
Am getting threatening calls from below numbers
1. 8123004352 2. 9886014477(sharn).
I hop this consumer court would help in resolving this issue.
My details
K.G. Sevvel Kumar
Reliance DataCard #9341242300
My Mobile : 99860 13435
attaching the full details of the communication
Feb 12 2014 : I went to the reliance exclusive shop at tippasandra, bangalore (now moved to Jeevan bheema nagar. OPP to bata show room) and submitted the request for disconnection. the executive asked me to clear the pending balance so i paid Rs.1595 and the executive said that request taken care and next month you may pay the balance amount of the last month bill generation. So i paid that too Rs.88 via Reliance online site. but even after the cancellation. the bill generation was not stopped. So, when i went to the same reliance store in tippasandra (now moved to Jeevan bheema nagar. OPP to bata show room), the executive said that the connection re-opened because the customer device is damaged and customer agreed with replacement for zero cost. but i haven't received any call from anyone. the reliance customer care executives are talking very badly with no proper response.
all fake comments added to the system and re-activated my connection. with ending now paying at Rs.2306.89
my reliance cancel request number # 216583859. the next billing cycle amount i have to pay, same paid Rs.88 /-
but they keep on sending bills on every month, i sent many emails to customer care but not getting proper response.
Am getting threatening calls from below numbers
1. 8123004352 2. 9886014477(sharn).
I hop this consumer court would help in resolving this issue.
My details
K.G. Sevvel Kumar
Reliance DataCard #9341242300
My Mobile : 99860 13435
attaching the full details of the communication