Hello,
2 months back, I tried to purchase a product listed on StarCJ.com. The product was Sheffield Handy Cyclone Vacuum Cleaner. The price of the product was shown on the website (After discount and free from all other charges) was Rs. 2150, and free home delivery and other charges. Whereas the MRP was Rs.2995. But when I placed an order for the same, the bill of the product was shown with Rs. 2395, after discount of 20%. That time I cancelled the order and filed a complaint at its customer care. They did not find any solution at that time.
Now in August 14th, 2014; I looked for the same product on the website. This time the price of the product was shown Rs. 1945 after 35% discount on MRP Rs. 2995. So, I immediately placed the order again. But again, they made a bill of Rs. 2395 (after discount of 20%). The StarCJ.com has not rectified this problem since 3 months or more. And the company must have charged more than what they show on the website or on their TV commercial. Since I have placed the order, and lodged a complaint again at the website's customer care, no solution has been provided to me.
2 months back, I tried to purchase a product listed on StarCJ.com. The product was Sheffield Handy Cyclone Vacuum Cleaner. The price of the product was shown on the website (After discount and free from all other charges) was Rs. 2150, and free home delivery and other charges. Whereas the MRP was Rs.2995. But when I placed an order for the same, the bill of the product was shown with Rs. 2395, after discount of 20%. That time I cancelled the order and filed a complaint at its customer care. They did not find any solution at that time.
Now in August 14th, 2014; I looked for the same product on the website. This time the price of the product was shown Rs. 1945 after 35% discount on MRP Rs. 2995. So, I immediately placed the order again. But again, they made a bill of Rs. 2395 (after discount of 20%). The StarCJ.com has not rectified this problem since 3 months or more. And the company must have charged more than what they show on the website or on their TV commercial. Since I have placed the order, and lodged a complaint again at the website's customer care, no solution has been provided to me.