Number: 9884490364 (chennai postpaid)
On 3rd may, I recieved a bill of Rs5300 aprox.
I activated 3G trial pack(500MB @49) while being on a 2G pack(4GB @199)
It was written on the site that for postpaid, after the trial pack get over the 2G pack would get again activated and benefits would be applicable.
The plan was activated on my number and in bill Rs49 is also deducted.
But I didn't received the benefit of trial pack and the 500Mb of 3G data I have used is added to my bill.
Please help me with this issue.
On 3rd may, I recieved a bill of Rs5300 aprox.
I activated 3G trial pack(500MB @49) while being on a 2G pack(4GB @199)
It was written on the site that for postpaid, after the trial pack get over the 2G pack would get again activated and benefits would be applicable.
The plan was activated on my number and in bill Rs49 is also deducted.
But I didn't received the benefit of trial pack and the 500Mb of 3G data I have used is added to my bill.
Please help me with this issue.