Hi Freecharge.in
I want to let you know how poor is your services. Once customer make online payment using debit/credit card you store this details without informing him and there is no option on your website to delete this. Worst part is that next time when customer make the payment using stored card, it does not require any IPIN/OTP that makes customer's card easilty available to fraudsters and you do not take its responsibility.
There is no customer care support from your side for any query.
Not only this risky way of handling customer's credit/debit card details you also do lot of tricks to make money. I recently paid my postpaid mobile bill of Rs 294/- (Order ID: FCMW14112696612487 ) and selected to use 50 points available in my account but 294 was debited from my accound credit became zero too and I could not stop this transaction because you use my stored card details and now it does not ask any IPIN/OTP which is another trick as customer is not aware about final payment made to merchant.
I advice people not to use this website as discount of few repees or free coupons can be too costly if your card details are compromised.
Regards
Mukesh
8600091902
I want to let you know how poor is your services. Once customer make online payment using debit/credit card you store this details without informing him and there is no option on your website to delete this. Worst part is that next time when customer make the payment using stored card, it does not require any IPIN/OTP that makes customer's card easilty available to fraudsters and you do not take its responsibility.
There is no customer care support from your side for any query.
Not only this risky way of handling customer's credit/debit card details you also do lot of tricks to make money. I recently paid my postpaid mobile bill of Rs 294/- (Order ID: FCMW14112696612487 ) and selected to use 50 points available in my account but 294 was debited from my accound credit became zero too and I could not stop this transaction because you use my stored card details and now it does not ask any IPIN/OTP which is another trick as customer is not aware about final payment made to merchant.
I advice people not to use this website as discount of few repees or free coupons can be too costly if your card details are compromised.
Regards
Mukesh
8600091902