Hello sir, this is Vivek Gangotri from Nagpur, Maharastra.
Sir, I'm using Reliance gsm Mobile Internet service from last 2 years .Everything was working fine but from last 12 days I'm unable to access to Internet on my below mentioned address I tried to register a complaint to Customer care more than 5 times . from date 28/5/13 but they fooled me everytime that my complaint is registered. They didn't given me any complaint number, just they told me that my complaint is registered. When I go to other areas Internet service works very fine but when I return at my location I'm unable to access to Internet. I replaced my sim card to other mobile but then also it won't worked. Also my neighbour friends told me they are not able to access to Reliance mobile Internet service on mobile. My Network signal is good i.e 100% .
So I thought the problem is in my particular location then I told this to Customer care number 198 and they registered my complaint on 4/6/13 with Complaint number 203946899 and 203855319. They also given me online Internet setting and I followed them but it won't worked. And also I'm not getting a good response from them about my problem .
plz plz help me ......
Thanks for your assistance .....
My Address ( location) : House No. 335, Shantinagar, near New Jain Temple, Old Kamptee road, Nagpur, Maharastra.
Mobile: 8956884337
email id : vivekgangotri@gmail.com
Sir, I'm using Reliance gsm Mobile Internet service from last 2 years .Everything was working fine but from last 12 days I'm unable to access to Internet on my below mentioned address I tried to register a complaint to Customer care more than 5 times . from date 28/5/13 but they fooled me everytime that my complaint is registered. They didn't given me any complaint number, just they told me that my complaint is registered. When I go to other areas Internet service works very fine but when I return at my location I'm unable to access to Internet. I replaced my sim card to other mobile but then also it won't worked. Also my neighbour friends told me they are not able to access to Reliance mobile Internet service on mobile. My Network signal is good i.e 100% .
So I thought the problem is in my particular location then I told this to Customer care number 198 and they registered my complaint on 4/6/13 with Complaint number 203946899 and 203855319. They also given me online Internet setting and I followed them but it won't worked. And also I'm not getting a good response from them about my problem .
plz plz help me ......
Thanks for your assistance .....
My Address ( location) : House No. 335, Shantinagar, near New Jain Temple, Old Kamptee road, Nagpur, Maharastra.
Mobile: 8956884337
email id : vivekgangotri@gmail.com