wrong information provided and subscriber is suffering for the same

Hi,

I am a old consumer of your my contact number is 9213911195. My services were available till 14th Jun. when i called at customer care to know about recharge and details so that i can extend the validity of incoming and outgoing calls at my number. On my 01st call at customer care (121), your customer care executive asked me to do a recharge of rs 101/- in which i will get the validity for 180 days and call rate would be 36p/m.

I did the same as per customer care executive but i got the validity just for 01 day.

I again called at customer care (121), new agent advised me to do a recharge of rs.201/- which offer a validity for 364 days with other benifites as well. i shoked to check that again i got validity for 01 day

I again called to customer care to know what is exactly going on, new agent transferred me to supervisor who asked me to do a recharge of rs.9 which will extend the validity of 90days. when i asked about my previous recharges, he replied in soory manner that he can't do anything with this regards and APPOLOGIES FOR WRONG INFORMATION.

Now i want to ask who is responsible for all this thing and my loss. why should i loss my rs300 for your executives error.

i need reply on this

Thanks & Regards
RAJEEV MITTAL
9213911195/9871755865
sachin.goel@yatra.com
Uttranchal Encl Kamal Pur
H No- 207 41 Feet Road
Delhi-110032