TDR refund status for my ticket PNR No: 6612497925

Dear Sir,

I had filled TDR thorough online on irctc.co.in using my user ID:
nag117 for partially confirmed ticket PNR No: 6612497925 (one was RAC,
two are W/L 1 & 2 and journey on 18th May 2013) on 17th May 2013. We
are not traveled with this ticket PNR No: 6612497925 and traveled with
another ticket PNR No: 6517886526 journeys dated on 18th May 2013. But
my TDR refund until now did not received and status is showing under
process only. I had mailed this thing to care@irctc.co.in and
tdrprocess@irctc.co.in on from mail ID: vasireddynag@gmail.com but not
received any responsible reply. But my refund was not received until now from IRCTC. I had also mailed to care@irctc.co.in on 13th June 2013. Please file complaint on IRCTC for this.

With regards,
V Nageswara Rao
Mobile: 9850337566
User ID: nag117
Flat No: 4, Atharva apartments,
Varadayini Soc, Sus. Road, Pashan,
Pune-411021.
Attachments send to care@irctc.co.in:
1) TDR filled ticket PNR No: 6612497925 (AC III tier)
2) Traveled ticket PNR No: 6517886526 (SL class)
3) Mails to customer care from my mail ID: vasireddynag@gmail.com