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Yepme.com sending defective products & then not refunding money from last 3 months

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YepMe Order ID 4308960 was sent to me with both the items of the order as defective.


Since the products were returned back ; every time a new date for processing was provided on numerous phone calls.


Then ; finally pressing on Face-Book & Twitter accounts , they finally committed on e-mail on 6th Feb that the refund amount has been processed & it has not reflected back into my account till date i.e even after 1 month.


Now , please guide me to get the refund back & making relevant complaints at Delhi police etc & everywhere apt to deal with this matter.

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