I've ordered a cup on 2nd Feb 2014. I was said it will be delivered with in a week. My order number: 9114010. They haven't even dispatched it on 8th Feb 2014. I called rediff customer service which took me 1 and Half hour to wait on call to talk to them. They said it will be dispatched by evening. It was not dispatched. I called on 10th Feb again. They said it will be dispatched, I asked them if they cannot dispatch they should refund. They said they will refund in a week and I've been trying to call your customer service nobody responds, and when I got hold of an executive he abruptly ends the call and no sign of answering my call again. This whole process is happening from Feb 8th and Today is March 24th. I spoke to two customer care executives in the morning. I did not mention her name and other was Mr. Satya. I tell my order number and they tell they are checking and the end the call.
Kindly help me get my refund.
Regards
Harsha
Kindly help me get my refund.
Regards
Harsha