Dear sir,
I Abhishek Sharma ordered a mobile Karbonn smart A111 , item code 1284214757 to a online shopping site Snapdeal.com and I paid 7599 rs by my debit card already . I have place my order on 23rd april 2013 and shopping site shows to deliver my product within two days i.e.25th april,2013. but they did't dispatch at 25/04/2013
but when i called to customer care of snapdeal on 25th april,2013 , they said that they will delivered my product within two days.
but After two days they didt dispatch my order and again i make a phone call to customer care of snapdeal and ask them why are they not dispatching my product and if u don't have the product then why are you still showing the product in stock and and you will dispatch the product in two day , and if u dont have the product then shows it out of stock , and if you have the product then why are you not dispatching it to me but they remember to increase the price of the product 7599 to 8799 , even the site have to show out of stock or increase the date of dispatch . even now they want that i cancel my order ,and order in 8799 the they will dispatch the product in two days , i say no ! i oreder this product in 7599 and i will not cancel it , after this conversation they gave me a new date i.e.03/05/2013 by mail ,and by phone call they promis me to dispatch my order in at 03/05/2013 , i wait until 03/05/2013 but they dint dispatch my order last time i called to sanpdeal at 04/05/2013 they gave me a flat answer that they cant deliver my order
I hope that you take a strict action against the shopping site.
I want my product or compensation against product, back my money and the cost which i spend on phone calls to shopping site and my mental harrasment.
I shall be highly thankful to you
Thanks & regards
Abhishek Sharma
7417417418
house no 8 , jagjeet pur,
foot boll ground , peath vali pulia
haridwar - 249408
Uttrakhand
dr_abhishek2007@yahoo.com
I Abhishek Sharma ordered a mobile Karbonn smart A111 , item code 1284214757 to a online shopping site Snapdeal.com and I paid 7599 rs by my debit card already . I have place my order on 23rd april 2013 and shopping site shows to deliver my product within two days i.e.25th april,2013. but they did't dispatch at 25/04/2013
but when i called to customer care of snapdeal on 25th april,2013 , they said that they will delivered my product within two days.
but After two days they didt dispatch my order and again i make a phone call to customer care of snapdeal and ask them why are they not dispatching my product and if u don't have the product then why are you still showing the product in stock and and you will dispatch the product in two day , and if u dont have the product then shows it out of stock , and if you have the product then why are you not dispatching it to me but they remember to increase the price of the product 7599 to 8799 , even the site have to show out of stock or increase the date of dispatch . even now they want that i cancel my order ,and order in 8799 the they will dispatch the product in two days , i say no ! i oreder this product in 7599 and i will not cancel it , after this conversation they gave me a new date i.e.03/05/2013 by mail ,and by phone call they promis me to dispatch my order in at 03/05/2013 , i wait until 03/05/2013 but they dint dispatch my order last time i called to sanpdeal at 04/05/2013 they gave me a flat answer that they cant deliver my order
I hope that you take a strict action against the shopping site.
I want my product or compensation against product, back my money and the cost which i spend on phone calls to shopping site and my mental harrasment.
I shall be highly thankful to you
Thanks & regards
Abhishek Sharma
7417417418
house no 8 , jagjeet pur,
foot boll ground , peath vali pulia
haridwar - 249408
Uttrakhand
dr_abhishek2007@yahoo.com