Dear sir,
Myself, Mr. Suman Kr. Banerjee, facing problem with forceful activation of Cricket Alert. My mobile no. is 9434660536. I have not requested for Cricket alert facility. My 2 years 10 month old son playing with my phone and pressed a button and certainly I received 3-4 messages of Cricket alert activation information. I even send a message also to stop the cricket alert messages. But after one month they again forcefully reactivated the service. I tried several times to contact customer care but everytime I failed to contact them. The estimated hold time to contact customer care executive was 45 minutes to 1 hour 54 minutes. I even waste more than 1 hour 54 minutes yet could not contact them. I want immediate action as well moneytory compensation for harassing me and wasting my valuable times and causing anxiety without reason.
Suman Kr. Banerjee
S.B. Bose Road, Radhanagar, Burdwan-713101
Ph-9434660536
Myself, Mr. Suman Kr. Banerjee, facing problem with forceful activation of Cricket Alert. My mobile no. is 9434660536. I have not requested for Cricket alert facility. My 2 years 10 month old son playing with my phone and pressed a button and certainly I received 3-4 messages of Cricket alert activation information. I even send a message also to stop the cricket alert messages. But after one month they again forcefully reactivated the service. I tried several times to contact customer care but everytime I failed to contact them. The estimated hold time to contact customer care executive was 45 minutes to 1 hour 54 minutes. I even waste more than 1 hour 54 minutes yet could not contact them. I want immediate action as well moneytory compensation for harassing me and wasting my valuable times and causing anxiety without reason.
Suman Kr. Banerjee
S.B. Bose Road, Radhanagar, Burdwan-713101
Ph-9434660536