Raised a complaint for my #LG microwave oven on 27.10.2014, the product is under warranty and AMC, but the company denied service and informed me,
1. The said LG Microwave oven model is discontinued
2. No Parts available even though your product is under Warranty
3. What best LG can offer is a compensation of 55% of my purchase cost
Details on my complaint:
Complaint Number: RNA141027064013
Microwave Oven Model : MC7649DW
After writing to LGservice center and Area sales manager they are not even ready to reply to mail. On contacting via social media they informed they will look into but last 2 weeks no action taken.
Now I request your support to either get my Microwave oven repaired or help me get a new oven with same specification as replacement.
This is not the experienced I have been promised by the store and LG service people, when I entered into the AMC contract.
Even when I recently walked to one of the LGcustomer care, I have been promised of a replacement with same specifications in these kinds of issues.
LG is cheating Indian consumers
Rakesh
Flat No. 401 Purab Manor, Seegehalli, Kadugodi, Whitefield, Bangalore
rakeshchittada@gmail.com
+91 9986448004
1. The said LG Microwave oven model is discontinued
2. No Parts available even though your product is under Warranty
3. What best LG can offer is a compensation of 55% of my purchase cost
Details on my complaint:
Complaint Number: RNA141027064013
Microwave Oven Model : MC7649DW
After writing to LGservice center and Area sales manager they are not even ready to reply to mail. On contacting via social media they informed they will look into but last 2 weeks no action taken.
Now I request your support to either get my Microwave oven repaired or help me get a new oven with same specification as replacement.
This is not the experienced I have been promised by the store and LG service people, when I entered into the AMC contract.
Even when I recently walked to one of the LGcustomer care, I have been promised of a replacement with same specifications in these kinds of issues.
LG is cheating Indian consumers
Rakesh
Flat No. 401 Purab Manor, Seegehalli, Kadugodi, Whitefield, Bangalore
rakeshchittada@gmail.com
+91 9986448004