On 17-07-2015 we took our vehicle honda city ZX to a service centre in srinagar (Hillview honda) but were shocked on denial of service on the plea for being short of manpower. On our insistence someone agreed to clean throttle & Injectors altleast. once we agreed to this,the other guy came and said "We can do only washing not throttle and injector cleaning" and once we agreed to this,another person came saying " we cannot do this also because presently advisers are washing their own vehicles". Yesterday they called me and said; " sir tomorrow you bring your car..it will be serviced on priority"...but Today again, when we went to service station there they don't seem to be bothered.I reached at 11:00 am and they wanted me to wait till 5:00pm for just throttle and injector cleaning . They said they would service all vehicles and then my vehicle and they did not consider this was my 2nd visit one being 4 days back... In totality at hill view honda srinagar management is completely messed up and infrastructure does not seem to be in place at this service centre.The service centre seems to be only for name sake, which gives wrong impression to the genuine customers and . This besides amounting to cheating, causing inconvenience and harassment to customers. I fail to understand that being only service station, they should be more cautious. Hill View Honda is defaming Honda Brand. Their delearship should be cancelled. .
Faizan ul haq
9622675747
Faizan ul haq
9622675747