Complaint against CLC Services who process loan on 5% commission from bank and financial institution

CLC Services of karol bagh approach me regarding personal loan on 5% commission on which 1% is advance which is refundable if loan does not get process due to any reason and 4% to be payable to them after loan get processed so i agreed to them and given my documents and now i got to know that loan cannot be processed because of One document which is missing from the financial company name proton ( not very sure) as they have tie up from few financial company and i asked them to pay my 1% back ( of loan amt which is 2 lacks) ie 2000 rs. and now they are not answering the calls , all the landlines nos and mobile no provided to me are not in use so i went to their office on 15th June and requested them to pay my money back and it was told to me that they will deposit the check of 200o in my account which they did not and now i am constantly trying the nos again no ans and no revert.

Kindly help me in getting my money back from this fraud company.

Regards
Nupur Nagpal
9818006392
G-4 Rama Park Road
Mohan Garden
Uttam Nagar
New Delhi 110059