I activated this so called WatApp plan available on RCOM website for Rs.16/month in which you can use this app for one month.
Within 4 days of activation, 40 rupees have been deducted from my balance.When i called the customer care,they said there is some issue,the plan is activated but the GPRS usage is being deducted from your balance,they registered a complaint (No. 206449574) and promised me to return the balance.Just after registering the complaint,10 rupees again deducted from my balance. I registered a complaint (No. 206547636) next day and they said same thing and promised me to return my balance but nothing was resolved. Finally i had to uninstall my WatApp application to stop this.
Really disgusting service provider......i even asked some of my friends to use this plan and they too faced same issue.
SHAME reliance.....and one more thing,please train your executives to handle customers...few of them dont even know about this plan,they were clueless about the issue and keep on saying "Sir aap ka net usage lga hai".
Within 4 days of activation, 40 rupees have been deducted from my balance.When i called the customer care,they said there is some issue,the plan is activated but the GPRS usage is being deducted from your balance,they registered a complaint (No. 206449574) and promised me to return the balance.Just after registering the complaint,10 rupees again deducted from my balance. I registered a complaint (No. 206547636) next day and they said same thing and promised me to return my balance but nothing was resolved. Finally i had to uninstall my WatApp application to stop this.
Really disgusting service provider......i even asked some of my friends to use this plan and they too faced same issue.
SHAME reliance.....and one more thing,please train your executives to handle customers...few of them dont even know about this plan,they were clueless about the issue and keep on saying "Sir aap ka net usage lga hai".