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worst after sales servicing by Nissan dealer

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I have purchased a Nissan Sunny XL Petrol car from M/S ANIMESH NISSAN on 18.10.12.

Right after from the second servicing, the car started to give problems and during continuous running it stopped abruptly even for a small drive.The problem was reported to the service center on 13.5.13. They checked it and released by giving an assurance that car is absolutely OK and can be taken to a long drive without being afraid of.

On this basis, I, along with my tender daughter, drove to Ranchi on 15.05.13. During travel, we faced the same problem, that too in the middle of the dangerous Chutupal Valley. I immediately contacted to the service center in-charge, but he not only refused to provide any help, but further added that the service center can not do anything, as it has been got checked there already.

I, then contacted the Nissan customer care, but they too seemed to be indifferent to acknowledge the seriousness of the condition. And after various persuasions, they connected me to a technician, who came only the next day. The road service mechanic checked the car and said that the coolant filled in the car was duplicate and I had to buy new coolant. He reported that the problem occurred due to duplicate coolant, faulty fuel pump, over heating of engine and/or some other electronic system so there was nothing much can be done by him, other than changing the coolant.

With great difficulty, we managed to come back to Dhanbad, as the problem reoccurred again and again during the drive back on 17.05.13. I reported this to Nissan Care and sent a number of mails to them, but till now received no any help from their side.

I am now mentally disturbed with the stationary vehicle, standing idle in my guarage. My marketing activities are totally held up. Because of my total dissatisfaction with the service center, and of the unprofessional attitude of the company Nissan Motors, dealer and staffs, I do not wish to keep the vehicle anymore with me.

Reliance Broadband Refund issue since March2012 and Mis use of Personal document Pen Card, Voter-id

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This is Atul Mohan; I have purchased Reliance broadband connection from Reliance representative on dated 24-Feb-2012 and from that day I am struggling to get refund due to no coverage of reliance broadband in FEB/March’12 Month moreover company has issued connection to another person name on my document and cheque.
From 01-Feb-2012 to 24-Feb-2012: I was receiving calls from Reliance Company to offer broadband connection at residence.
24-Feb-2012 – Finally I bought and issued an Hsbc Account cheque-334941 to Mr. Ankush Sapra (Reliance company representative) mobile number-8802670753) as a reliance broadband connection installation/connection fee.
20-Mar-2012 – Till 20th march I tried my level best to take back my cheque and document back from Reliance Rep being no connection availability in our area.
9-April-2012 – My cheque was cleared from my account without any information to me without connection.
27-May-2012 - Number of communication and email exchanged about refund at Reliance customer care but customer care tried to make fool every-time I contacted.
28-May-2012 – Many Time Appellate Escalation Team instructed broadband customer care to clear this case. Every time Appellate request and Reliance Customer Care do not care number of emails available to prove.
05-Aug-2012 – I contacted President (President.services@relianceada.com
Cc: rcomappellateauthority.delhi@relianceada.com, Rcomnodalofficer.Delhi@relianceada.com, customercare@relianceada.com, "broadband@relianceada.com" In hope to help but emails received – President Reliance to Nodal officer Reliance to Appellate Reliance to broadband Reliance and Customer Care Reliance requesting help customer.
07-Aug-2012- After not getting any clue and response I finally lodged a complaint on "consumercourtdotin" portal with the heading of “Reliance broadband Refund issue”.
16-Aug-2013 – Reliance Company person contacted with Mr. Ankush on conference where Ankush Reliance Fraud Agent accepted the company fault.
26-Aug-2012- Finally, I visited Reliance Communications office (Mr. Ankush office- Building No. 231, Patrparganj indl. Area, Delhi. There I came to know My document including cheque has been misused and connection running on some other person name who’s CAF No – 17800003709486 however mine was different. Initially I was not able to understand the whole issue and Mr. Vimal Kumar Pachauri (9310372680) Enlerprise Business designation informed me that Demand draft is with Ankush and will be delivered me today on urgent basis.
01-Oct-2012- Mr. Ankush contacted us at home on my back and requested close down connection latter with Pan card and address proof copy again. I refused to give to this Reliance Fraud Employee.
23-Dec-2012- Later on different - different person comes in picture stating Media and Authorized person to assist me in solving the problem but Guys these all are just only bananas.
Till date no response from company side on refund and fraud with my personal document misuse. Feel like all cheaters grouped in reliance to sink the reliance company sheep. I know, I am stuck in Jaws of Reliance company and no way finding out.
Best Regards,
Atul Mohan
+91 9999439015
Email id - atulmohan2@gmail.com
Address - Shakar Pur Delhi – 110092

Reliance Broadband Refund issue since March2012 and Mis use of Personal document Pen Card and Cheque

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This is Atul Mohan; I have purchased Reliance broadband connection from Reliance representative on dated 24-Feb-2012 and from that day I am struggling to get refund due to no coverage of reliance broadband in FEB/March’12 Month moreover company has issued connection to another person name on my document and cheque.
From 01-Feb-2012 to 24-Feb-2012: I was receiving calls from Reliance Company to offer broadband connection at residence.
24-Feb-2012 – Finally I bought and issued an Hsbc Account cheque-334941 to Mr. Ankush Sapra (Reliance company representative) mobile number-8802670753) as a reliance broadband connection installation/connection fee.
20-Mar-2012 – Till 20th march I tried my level best to take back my cheque and document back from Reliance Rep being no connection availability in our area.
9-April-2012 – My cheque was cleared from my account without any information to me without connection.
27-May-2012 - Number of communication and email exchanged about refund at Reliance customer care but customer care tried to make fool every-time I contacted.
28-May-2012 – Many Time Appellate Escalation Team instructed broadband customer care to clear this case. Every time Appellate request and Reliance Customer Care do not care number of emails available to prove.
05-Aug-2012 – I contacted President (President.services@relianceada.com
Cc: rcomappellateauthority.delhi@relianceada.com, Rcomnodalofficer.Delhi@relianceada.com, customercare@relianceada.com, "broadband@relianceada.com" In hope to help but emails received – President Reliance to Nodal officer Reliance to Appellate Reliance to broadband Reliance and Customer Care Reliance requesting help customer.
07-Aug-2012- After not getting any clue and response I finally lodged a complaint on "consumercourtdotin" portal with the heading of “Reliance broadband Refund issue”.
16-Aug-2013 – Reliance Company person contacted with Mr. Ankush on conference where Ankush Reliance Fraud Agent accepted the company fault.
26-Aug-2012- Finally, I visited Reliance Communications office (Mr. Ankush office- Building No. 231, Patrparganj indl. Area, Delhi. There I came to know My document including cheque has been misused and connection running on some other person name who’s CAF No – 17800003709486 however mine was different. Initially I was not able to understand the whole issue and Mr. Vimal Kumar Pachauri (9310372680) Enlerprise Business designation informed me that Demand draft is with Ankush and will be delivered me today on urgent basis.
01-Oct-2012- Mr. Ankush contacted us at home on my back and requested close down connection latter with Pan card and address proof copy again. I refused to give to this Reliance Fraud Employee.
23-Dec-2012- Later on different - different person comes in picture stating Media and Authorized person to assist me in solving the problem but Guys these all are just only bananas.
Till date no response from company side on refund and fraud with my personal document misuse. Feel like all cheaters grouped in reliance to sink the reliance company sheep. I know, I am stuck in Jaws of Reliance company and no way finding out still trying....
Best Regards,
Atul Mohan
+91 9999439015
Email id - atulmohan2@gmail.com
Address - Shakar Pur Delhi – 110092

Reliance Broadband Refund issue since March2012 and Misuse of Personal document Pen Card and cheque

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This is Atul Mohan; I have purchased Reliance broadband connection from Reliance representative on dated 24-Feb-2012 and from that day I am struggling to get refund due to no coverage of reliance broadband in FEB/March’12 Month moreover company has issued connection to another person name on my document and cheque.
From 01-Feb-2012 to 24-Feb-2012: I was receiving calls from Reliance Company to offer broadband connection at residence.
24-Feb-2012 – Finally I bought and issued an Hsbc Account cheque-334941 to Mr. Ankush Sapra (Reliance company representative) mobile number-8802670753) as a reliance broadband connection installation/connection fee.
20-Mar-2012 – Till 20th march I tried my level best to take back my cheque and document back from Reliance Rep being no connection availability in our area.
9-April-2012 – My cheque was cleared from my account without any information to me without connection.
27-May-2012 - Number of communication and email exchanged about refund at Reliance customer care but customer care tried to make fool every-time I contacted.
28-May-2012 – Many Time Appellate Escalation Team instructed broadband customer care to clear this case. Every time Appellate request and Reliance Customer Care do not care number of emails available to prove.
05-Aug-2012 – I contacted President (President.services@relianceada.com
Cc: rcomappellateauthority.delhi@relianceada.com, Rcomnodalofficer.Delhi@relianceada.com, customercare@relianceada.com, "broadband@relianceada.com" In hope to help but emails received – President Reliance to Nodal officer Reliance to Appellate Reliance to broadband Reliance and Customer Care Reliance requesting help customer.
07-Aug-2012- After not getting any clue and response I finally lodged a complaint on "consumercourtdotin" portal with the heading of “Reliance broadband Refund issue”.
16-Aug-2013 – Reliance Company person contacted with Mr. Ankush on conference where Ankush Reliance Fraud Agent accepted the company fault.
26-Aug-2012- Finally, I visited Reliance Communications office (Mr. Ankush office- Building No. 231, Patrparganj indl. Area, Delhi. There I came to know My document including cheque has been misused and connection running on some other person name who’s CAF No – 17800003709486 however mine was different. Initially I was not able to understand the whole issue and Mr. Vimal Kumar Pachauri (9310372680) Enlerprise Business designation informed me that Demand draft is with Ankush and will be delivered me today on urgent basis.
01-Oct-2012- Mr. Ankush contacted us at home on my back and requested close down connection latter with Pan card and address proof copy again. I refused to give to this Reliance Fraud Employee.
23-Dec-2012- Later on different - different person comes in picture stating Media and Authorized person to assist me in solving the problem but Guys these all are just only bananas.
Till date no response from company side on refund and fraud with my personal document misuse. Feel like all cheaters grouped in reliance to sink the reliance company sheep. I know, I am stuck in Jaws of Reliance company and no way finding out still trying....
Best Regards,
Atul Mohan
+91 9999439015
Email id - atulmohan2@gmail.com
Address - Shakar Pur Delhi – 110092

Airtel Post paid Billing problem

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Dear Sir,

Airtel Moblie no:8754543060
Bill no:71290342 & 101686766
Name:S.Mohammed Shuayb
Alternate contact no:9043613301

I have been an airtel Post paid mobile user for the past 2 years until recently when they charged me a whopping 4685 Rs as my monthly bill.The reason they say is that I have used so much of data for the month even though I had a data pack installed for the month.The data plan was 1 GB(500 MB on 2G and 500 MB on 3G).What they claim is that i have crossed the limit of 1 GB and for the additonal usage they have charged me this amount .How can this be fair.I was consistently tracking my internet usage, and I am sure that I would have not crossed the free usage limit.As soon as i reached 500 MB mark in 3G i switched on to 2G Plan. 2G Data usage is not provided by airtel so I called up the customer care number,the reply I got was that they dont have the option of checking the balance until the Bill is generated which is ridiculous. But after repeated attempts, one executive confirmed that you are within the limit only and you will be getting a detailed bill with the discounts on the Data plan on 04.04.2013 .But when the Bill was generated I was in for a shock.One information I would like to share is that the credit limit for my Connection was Rs:2000/- only,But the bill amount I recieved was Rs:4685/-When asked the customer care about this they started bluffing up.Finally they reduced the bill amount to 1000Rs(Confirmed by Mr:Dhandapani who visited my house to collect the money) and also guaranteed that my connection will be closed on receipt of Rs 1000.But the connection was not closed.

As on 13-Jun-2013,I was in for another shock when I got a call from the customer care (Some recovery department )asking me to pay Rs 7544 as a clubbed bill amount for the past two months.They coolly say that I have paid only Rs:1000 and I need to pay the remaining Rs6544 to close my Airtel Post paid connection. With reference to the conversation on 13.06.2013 they agreed to send a detailed bill to my Mail ID which I received in the evening .On going through the bill I was unable to figure out the break up of the usage, since it was unrelevant .I was unable to correlate many of the details mentioned in that bill.I have also attached the two bills for your reference.

I have lost the confidence in airtel and would like my Postpaid connection to be disconnected immediately. Also they embarrassed me by sending their representative to my home as if I am a debt holder.


S.Mohammed Shuayb

Contact address:
8/167,Mugappair west,

Chennai-600037.
Mob:9043613301.

DTDC- Non delivery of courrier item, no response from customer care, no support

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I have parceled an important document from bangalore(madiwala branch) to mangalore on 6th june 2013, promised me to deliver it by 7th of june 2013, since 7th i have been tracking the delivery through sms tracking option provided by DTDC, till 9th of june 2013, i got the feedback "out for delivery", and on 10th i got to know that the delivery was not done, reason "incomplete address". Then i went to DTDC office to get confirmed; as the address, the numbers given was all correct and delivery was done before to the mentioned address before. Then the employees over there told me to wait until the item is revert back to madiwala branch, then came after so many days i.e. on 13 june 2013, i went there to resolve the matter and found out that the address, phone number are all valid, and the staffs (Sujatha), (jakhir) failed to give me the genuine reason for the non delivery of the parcel, instead of resolving the matter the staffs raised their voice against me and told me to rebook. Then at last we came to a settlement to deliver it on 14th june 2013. Till now i don't know the where about of my parcel. This has caused me my career and affect my integrity in a great extend. I will like to take a serious action against DTDC and get a good compensation as a cost of career.

Mials from AIrtel Broadband for payment even after payment

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Dear Airtel Presence / Mr Rakesh Ranga

I am facing a lot of difficulties with your customer care department regarding my broadband account No: 7005703697

1. I have not used the account since Nov 12 2012 however have been billed on this account even post that

2. In response to my request for clarification, instead of getting a resolution i was sent a notice for payment of dues beyond November 12 2012

3. Even after I got tired and decided to pay the dues as I was not getting any help from Airtel representatives who i was talking to

4. I spoke with Ms Shabana and she asked me to pay 3500/- to account number 7005703697 to make the settlement

5. I made the payment and sent her the payment transaction details (She had asked me to mail the details on achutha.ms@in.airtel.com), however she never sent me a clearance.

6. Meanwhile I kept receiving mails from Airtel to make payments

7. I called her up to confirm and she accepted that it has been cleared and that i can ignore any further notices from Airtel. I asked for clearance mail again and she did not send it again

8. I also see a similar complaint by a gentleman above that was successfully resolved; I hope you would help me too. Also I would like to ask you if this is an organized crime / way to trouble customers as i was also asked to send details to same achutha.ms@in.airtel.com as another customer has mentioned on this forum

9. I have been seriously harassed by this whole conduct and would be great if you could throw some light on the same

Warm Regards

payment done but airtel keeps sending notices

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Dear Airtel Presence / Mr Rakesh Ranga

I am facing a lot of difficulties with your customer care department regarding my broadband account No: 7005703697

1. I have not used the account since Nov 12 2012 however have been billed on this account even post that

2. In response to my request for clarification, instead of getting a resolution i was sent a notice for payment of dues beyond November 12 2012

3. Even after I got tired and decided to pay the dues as I was not getting any help from Airtel representatives who i was talking to

4. I spoke with Ms Shabana and she asked me to pay 3500/- to account number 7005703697 to make the settlement

5. I made the payment and sent her the payment transaction details (She had asked me to mail the details on achutha.ms@in.airtel.com), however she never sent me a clearance.

6. Meanwhile I kept receiving mails from Airtel to make payments

7. I called her up to confirm and she accepted that it has been cleared and that i can ignore any further notices from Airtel. I asked for clearance mail again and she did not send it again

8. I also see a similar complaint by a gentleman above that was successfully resolved; I hope you would help me too. Also I would like to ask you if this is an organized crime / way to trouble customers as i was also asked to send details to same achutha.ms@in.airtel.com as another customer has mentioned on this forum

9. I have been seriously harassed by this whole conduct and would be great if you could throw some light on the same

Warm Regards

Airtel Id proof

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sir,
I had lost my sim(9791548056).when I contact airtel office to get duplicate sim,they required my id proof.but here the problem is the shop owner who activate my sim was changed my id proof . He got lot of id proof . Now I don't know which he used for my no.please kindly tell me which id proof was used in my no.(9791548056) _Deepan
please mail me the details: deepanc104@gmail.com

New Onida AC with manufacturing defect. no response from call customer care

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bought a brand new onida ac which has some issue with the board.
3 months since i bought it, and i havent been able to use it even once.

onida has to have the worst customer care. all they know is "sorry for the inconvenience sir"
the chennai service centre contact in mylapore never picks up the phone.
their low level employees have no intent to fix the problem

Error - 200 : Unsubscribe Channel on all the channels

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Dear Sir/Madam,

My Smart card number : 200 857 4835 44

The problem here is , I am receiving 'Error - 200 , Unsubscribe Channel' despite the fact I am suppose to re-charge only by Nov 2013.

It just happened suddenly while I was navigating through channel. Though it say to move through different channel to overcome the problem but still the problem persist despite navigating through all the channels.

Please help me here.

Thanks & Regards.

Re-sending the paid bill again-2

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HI,

My name is sumit garg, working as an internal auditor in Grant thorton, My previous tata photon # is 9211798471.

I have requested to customer care to close my connection at many occasion however my # was not close.

Afterward I always asked to pay the bill for continuing the service with our service provider.

When, i refuse to pay, they trying to harass me by saying that we will lodge a case against you.

To save the lodging a case, i made a payment in lieu of full and final settlement however today i got a new message to pay bill i.e. generated today.

I am requesting you to please lodge my compliant and do take some strict action these company.

With Regards,
Sumit Garg
Handheld: +9990514434
Email ID: sumitgarg.abh@gmail.com
Address: 494, sector 22A, first floor, Gurgaon-120001

complaint against contractor (individual)

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Dear Sir,
I wish to make a report on Mr. Mohammed Atiullah Khan, residing at #90, 5th main road, RT Nagar, - Bangalore – 5600032, mobile number 9886641290. I had hired him in October 2011 as a contractor to construct a building (ground +3 floors) on a 30X40 sqft land. I have a copy of the quotation provided by him, the total cost for construction would be 50 lakhs for all the floors (a complete constructed building) and we had agreed that the building would be completed in 10-12 months.
He introduced me to an Architect, Mr. Noor Mohammed of Aura Design, they inspected the site and came up the floor plans and the elevation, to which I agreed. I did not know that they would make errors in the plan, I am not an engineer or architect to decide on whats correct and whats not, I am not aware of the by-laws of the BBMP. It so happened that the way they planned it was legally not correct and was interfering with the neighbour’s house, for which the neighbor created havoc. They then approached me saying that they had to change the plan, because they needed to leave 3 ft from the neighbour’s residence and they would need to break the pillar which had already been constructed - I was left with no option but to go with their suggestion and incurred an extra expense of Rs. 45, I had then again reminded them, to proceed with the construction in full compliance with the laws and by-laws of the BBMP.

I have all the proof of payments paid to Mr. Khan till date. Till date I have paid him 53.5 lakhs and he completed only 70% of the construction. Over 18 months have passed and till now the building is not complete. Every time I try calling him, he does not pick up his phone, avoids all my calls, and then if by chance I get him on the phone, he says he was out of station, he was not well. He has given me 4 numbers, not even one phone number is active. He has not given me his residence address, even after repeatedly asking him.
Please refer to the dates of the payments that I made, you will note that there was no delay in payment from 2011-2012 September. By September 2012 i had already made payment of 46.5 lakhs.

Now he is missing, he is not reachable on his cell, i approached the police and filed a complaint, however they say that its not a criminal case, but a civil and and have asked me to file a case with the consumer court.

In the meantime, i have taken pictures of the condition of the building how he left it, as well as got a new contractor to complete the building, which is costing me another 12 lakhs.

Please help me get this cheater and fraud. I can attach all the proofs and documentation for your review.

Thanks for hearing me out.

Regards,
Candida DSouza

Airtel broadband refund

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I had applied for airtel broadband connection and paid 3150 upfront. After a week they say they cannot give the services and will refund the money in 20 days. Its been 3 months now and I have raised around 3 complains. Latest complaint number -33784408

They said the cheque is dispatched, but its been a month, and I did not recieve any.

These are the details given when I filled the form for new connection-
Name-Pratik Pednekar
form number-TBLR618020,
mobile number-9538550218,
Application date-5th March 2013

sbi card complent

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Dear Sir/Mam,
I (Md Boby Khan) as using the service of SBI credit
card from last two years and I have used only Rs. 15000.00-18000.00 but you
have generated bill near about something Rs. 38000.00 and I have paid
Amount of Rs. 16412.00 after that you closed my credit card service and
broken my Fix deposit of Rs. 50000.00 that was in my unknown when it come
to know me then I have dropped a mail regarding this deduction and broken
my Fix deposit then I have got refund of Rs. 11000 from my Fix deposit
amount and paid amount Rs 16412.00 was not refunded till now.

There for I request to you that please refund my check amount which is paid
by me as soon as possible. I have attached a Application copy which I have
Requested before.

I am waiting for early positive response.


*Thanks And Regards*

Fake contest of online shopping company 100 best buy

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Sir/Mam
I participated in a contest(5 weeks ag0) of 100 best buy, the winner of which were supposed to be awarded with samsung s4 mobile phone in which I had to make a payment of Rs 799/-. The site at first appears to be genuine. After making the payment of Rs 799, I was asked to make a payment of Rs 6999/-. the executive said I am now in lucky 12 and among 12 they will select 10 lucky winners. However, when i called their customer care they said there is no such thing like I am among top 12. So, its clear that the executive lied to me just to extract the money. When i dialed the number from which i was asked to make a payment of Rs6999/-, there was an error and the call couldn't be completed. After that i kept on dialing their customer care number, they first said the results will be declared on 21 july 2013, but the results were not declared, after that I was told the results will be declared in first week of june but the results were still not declared. They then told me the resluts will be declared on 15th june 2013. By this time, it was clear that this contest is fake. Also when one tries to participate in the contest, it shows that 12 hours are left to participate, but in reality these fake contest are readily available at their website 24x7 and one can participate anytime he/she wants to. Kindly take necessary actions


Regards
NIKHIL
9716107536

Regarding PF Transfer

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I left my previous company HDFC Bank Ltd in the month of Nov 2011 and applied for PF Transfer. The letter has received from HDFC Bank Ltd regarding Transfer and My current company has already forwarded to PF office and same is received by PF office on 20/4/2012 with GR No. 60.

I have tried to call in PF office but they are not picked up the phone.

Request you to please in this matter or guide how I can get the confirmation that same has transfer by PF office

CLAIM STATUS INFORMATION in the EPFO website still shows the same status "UNDER PROCESS" for the past 7 months as shown below:

Member ID: MHBAN00486810000001618

Complaint Against a Shop Selling Notebooks at Price Higher Than MRP.

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Mutha Stationers (previously Gayatri Stationers), Shastri Circle, Jodhpur, Rajasthan, when asked for a 240 page A4 ITC classmate notebook gave me a notebook with a sticker over the original M.R.P. of Rs 60 stating the price to be Rs. 73.50. When asked for explanation he told that ITC increased the prices by 20% and the sticker is coming from the company itself.

Pawan Deora
pawan.d@outlook.com
Tel: 8126310633

Lost balace

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I am a tata docomo customer. My number 8089850886. I have 999 Mb pps balance for 22 june 2013. but when i try to access internet I lost all my balane and they don refund the amount. Now I can't speak with custome care. They block my sim to speak.. So please help me...

TATA Photon 3g

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I have a TATA Photon 3g connection which I took in dec 2012. For 1 month it was going good, but thereafter I'm facing problems of frequent disconnections. If i select 2g connection, then the net works at a slow speed but with 3g it irritates. I have called the customer care a million times and registered the complaints but no solution as yet. Twice some person had come to my place to check my system but could not do anything. Calling the customer care is now a useless activity.

I have a pre-paid service and I'm paying 1000/- every month for recharge but a major amount goes waste because of the frequent disconnection. Please solve my problem at the earliest.
My Photon no - 7204028591
Name - Rachit Sharma
Mob - 97311 82742
e-mail - sharma.rachit24@gmail.com
Address: #502, Building No 3, Shanthi park apartments, Jayanagar 9th block, bangalore.

Do not give me a reason that you tried calling me so many times but I did not receive your call or my phone was not reachable. This sad reasons have been already used many times by our customer care people.

If you think there is no solution to the problem then please refund my recharge amounts of the last few months and I'll take a different e-stick connection.
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