I have purchased a Nissan Sunny XL Petrol car from M/S ANIMESH NISSAN on 18.10.12.
Right after from the second servicing, the car started to give problems and during continuous running it stopped abruptly even for a small drive.The problem was reported to the service center on 13.5.13. They checked it and released by giving an assurance that car is absolutely OK and can be taken to a long drive without being afraid of.
On this basis, I, along with my tender daughter, drove to Ranchi on 15.05.13. During travel, we faced the same problem, that too in the middle of the dangerous Chutupal Valley. I immediately contacted to the service center in-charge, but he not only refused to provide any help, but further added that the service center can not do anything, as it has been got checked there already.
I, then contacted the Nissan customer care, but they too seemed to be indifferent to acknowledge the seriousness of the condition. And after various persuasions, they connected me to a technician, who came only the next day. The road service mechanic checked the car and said that the coolant filled in the car was duplicate and I had to buy new coolant. He reported that the problem occurred due to duplicate coolant, faulty fuel pump, over heating of engine and/or some other electronic system so there was nothing much can be done by him, other than changing the coolant.
With great difficulty, we managed to come back to Dhanbad, as the problem reoccurred again and again during the drive back on 17.05.13. I reported this to Nissan Care and sent a number of mails to them, but till now received no any help from their side.
I am now mentally disturbed with the stationary vehicle, standing idle in my guarage. My marketing activities are totally held up. Because of my total dissatisfaction with the service center, and of the unprofessional attitude of the company Nissan Motors, dealer and staffs, I do not wish to keep the vehicle anymore with me.
Right after from the second servicing, the car started to give problems and during continuous running it stopped abruptly even for a small drive.The problem was reported to the service center on 13.5.13. They checked it and released by giving an assurance that car is absolutely OK and can be taken to a long drive without being afraid of.
On this basis, I, along with my tender daughter, drove to Ranchi on 15.05.13. During travel, we faced the same problem, that too in the middle of the dangerous Chutupal Valley. I immediately contacted to the service center in-charge, but he not only refused to provide any help, but further added that the service center can not do anything, as it has been got checked there already.
I, then contacted the Nissan customer care, but they too seemed to be indifferent to acknowledge the seriousness of the condition. And after various persuasions, they connected me to a technician, who came only the next day. The road service mechanic checked the car and said that the coolant filled in the car was duplicate and I had to buy new coolant. He reported that the problem occurred due to duplicate coolant, faulty fuel pump, over heating of engine and/or some other electronic system so there was nothing much can be done by him, other than changing the coolant.
With great difficulty, we managed to come back to Dhanbad, as the problem reoccurred again and again during the drive back on 17.05.13. I reported this to Nissan Care and sent a number of mails to them, but till now received no any help from their side.
I am now mentally disturbed with the stationary vehicle, standing idle in my guarage. My marketing activities are totally held up. Because of my total dissatisfaction with the service center, and of the unprofessional attitude of the company Nissan Motors, dealer and staffs, I do not wish to keep the vehicle anymore with me.